Privacy Policy
Last Updated: March 12, 2025
1. Introduction
This Privacy Policy describes how Graymalkin, Inc. (“Graymalkin,” “we,” “us,” or “our”) collects, uses, and discloses information about you when you access or use our website, products, and services (collectively, the “Services”).
Graymalkin, Inc. is a Florida corporation with its principal place of business at 18320 NE 21st Court, North Miami Beach, FL 33179.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy applies to information we collect through our Services, in email, text, and other electronic communications sent through or in connection with our Services.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, do not use our Services. By accessing or using our Services, you agree to this Privacy Policy.
2. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page with an updated revision date. We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our information practices and your choices.
3. Information We Collect
We collect several types of information from and about users of our Services, including:
3.1 Information You Provide to Us
- Account Information: When you register for an account, we collect your name, email address, password, and other information necessary to set up and maintain your account.
- Contact Information: When you contact us, we collect your name, email address, phone number, and any other information you choose to provide.
- Payment Information: When you make a purchase, we collect payment information, billing address, and other information necessary to process your payment.
- Profile Information: When you set up a profile, we collect information about your business, industry, role, and preferences.
- Communications: When you communicate with us, we collect the content of your communications and information about when and how you communicated with us.
- Survey Responses: When you participate in surveys or questionnaires, we collect your responses.
3.2 Information We Collect Automatically
When you access or use our Services, we automatically collect certain information, including:
- Usage Information: We collect information about your interactions with our Services, such as the pages you visit, the features you use, and the time you spend on our Services.
- Device Information: We collect information about the device you use to access our Services, including device type, operating system, browser type, IP address, and device identifiers.
- Location Information: We collect information about your approximate location based on your IP address.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our Services. For more information about our use of cookies, please see our Cookie Policy.
3.3 Information We Collect from Third Parties
We may collect information about you from third parties, including:
- Service Providers: We may collect information from service providers that help us operate, provide, improve, or secure our Services.
- Business Partners: We may collect information from our business partners, such as when you access our Services through a business partner’s platform.
- Publicly Available Sources: We may collect information from publicly available sources, such as public social media profiles and professional networks.
4. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our Services
- To process and fulfill your requests, orders, and transactions
- To communicate with you about our Services, including sending updates, security alerts, and support and administrative messages
- To respond to your comments, questions, and requests
- To provide customer service and support
- To send you technical notices, updates, security alerts, and administrative messages
- To monitor and analyze trends, usage, and activities in connection with our Services
- To detect, prevent, and address technical issues, fraud, and other illegal activity
- To personalize and improve your experience with our Services
- To develop new products, services, features, and functionality
- To comply with legal obligations
- For any other purpose with your consent
5. How We Share Your Information
We may share your information in the following circumstances:
5.1 Within Our Family of Companies
We may share your information with our affiliates, subsidiaries, and related companies for the purposes described in this Privacy Policy, including to provide and improve our Services, and for internal analytics and operational purposes.
5.2 With Service Providers
We may share your information with service providers who perform services on our behalf, such as hosting, data analysis, payment processing, order fulfillment, customer service, and marketing assistance.
5.3 For Legal Reasons
We may share your information if we believe it is necessary to:
- Comply with applicable laws, regulations, legal processes, or governmental requests
- Enforce our Terms of Use and other agreements, including for billing and collection purposes
- Detect, investigate, prevent, or take action regarding illegal activities, fraud, or technical issues
- Protect the rights, property, and safety of Graymalkin, our users, or others
5.4 Business Transfers
If Graymalkin is involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.
5.5 With Your Consent
We may share your information with third parties when we have your consent to do so.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide Services to you
- Whether there is a legal obligation to which we are subject
- Whether retention is advisable in light of our legal position, such as in regard to applicable statutes of limitations, litigation, or regulatory investigations
7. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk.
8. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You may request access to your personal information.
- Correction: You may request that we correct inaccurate or incomplete information about you.
- Deletion: You may request that we delete your personal information.
- Portability: You may request a copy of the personal information you provided to us in a structured, commonly used, and machine-readable format.
- Restriction: You may request that we restrict the processing of your personal information.
- Objection: You may object to our processing of your personal information.
- Withdrawal of Consent: If we process your personal information based on your consent, you may withdraw your consent at any time.
To exercise these rights, please contact us using the information provided in the “Contact Us” section below. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.
9. Children’s Privacy
Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us using the information provided in the “Contact Us” section below.
10. Your California Privacy Rights
If you are a California resident, you may have additional rights regarding your personal information. For more information about your California privacy rights, please see our California Privacy Notice (if applicable).
11. International Data Transfers
We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our Services from outside the United States, please be aware that information collected through our Services may be transferred to, processed, stored, and used in the United States and other jurisdictions. Your personal information may be subject to the laws of these other jurisdictions, which may not provide the same level of data protection as your country of residence.
12. Third-Party Services, Features, and Links
Our Services may contain links to third-party websites, services, and features. Any information you provide to these third parties is not covered by this Privacy Policy, and we are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
13. Do Not Track Signals
Some web browsers have “Do Not Track” features that allow you to tell websites that you do not want to have your online activities tracked. We currently do not respond to “Do Not Track” signals.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Graymalkin, Inc.
18320 NE 21st Court
North Miami Beach, FL 33179
Email: clientsuccess@gramalkin.xyz
15. Effective Date
This Privacy Policy is effective as of March 12, 2025.